All domestic shipments will be sent via UPS. Your order will ship within 2-3 business days from the time it is processed. We DO NOT ship on Saturday, Sunday or Holidays. Once product has shipped, an email confirmation will be sent and your credit card will be charged for the total of your purchase. Unfortunately, we cannot expedite shipments at this time. Orders will be shipped via UPS Ground.
** NOTE** Check your spam filters to ensure email confirmation is received.
All orders shipping to Canada will be sent via USPS and are subject to additional import fees, which will not be covered in our shipping rates. All international orders are shipped via USPS, and we are not responsible for any fees or taxes as part of the import process. International orders must be paid via PayPal. All International sales are final.
We stand behind our products and want each and every one of our customers to be completely satisfied with their purchase. If for any reason you are not satisfied, contact us within 45 days of your original purchase date for a return.
We will accept returns up to 45 days of the original purchase date. Please contact customer service to request a Return Authorization Number prior to shipping the merchandise back for an exchange/refund. Any items returned without this preauthorized number will NOT be accepted. Items are expected to be returned in the same condition and packaging as they arrived in along with your original order information. Shipping costs for exchanges/returns will be the consumer’s responsibility and we do recommend choosing a shipping method that provides tracking information. Shipping is non refundable. Once we receive merchandise, please allow 30 business days to process your return and for your funds to be reflected on your bank statement.
If you need a replacement item, please place a new order on our website.
**NOTE** All sales are final on Clearance items. If you purchase a clearance item and it is the wrong size we cannot guarantee we will have anything to exchange.
Orders placed between November 1st and December 25th will get an extension past the 45 day return window. These orders are eligible to be returned until January 31st. This does not apply to clearance items or specialty orders.
Please review our list of Frequently Asked Questions here.
Please contact us immediately if you received a product that is damaged or defective. Please DO NOT attempt to repair any damaged merchandise. Your warranty can be voided if you attempt to repair any damaged merchandise.